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At BLACK WHITE LEATHER & GOLD, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
DO YOU SHIP INTERNATIONALLY?Short Answer, YES! We At BWL&G have carefully curated our collection which is drawn from inspiration gained by our team's international adventures. We believe it is equally as important to be able to share a piece of us with you, wherever you may be around the world.
DO YOU OFFER ONLY MEN'S CLOTHES?We at BWL&G believe that ANYONE can wear what they want, regardless of how they identify. However, "Do We Stock Female Items?" NO. This is because our designers set out to create a brand that addresses a void in the market in menswear. We like to believe we have been able to fill that void. Note: We can proudly exclaim that the majority of items have been deemed as being unisex by many of our female customers.
WHERE'S MY ORDER?If by any reason, your order (Within The Continental US) doesn't arrive after Seven to Ten (7-10) days, do not hesitate to reach out to us so we can track it ourselves. We typically have orders shipped out within 24- 48 hours.
DO YOU ACCEPT RETURNS?For Most Unworn/ Unused Items, We DO Accept Returns. However, some items, such as Underwear, CANNOT be returned Under Any Circumstances. For items returned, items CANNOT be Worn, Dirty Or Otherwise Unresellable. We reserve the rIght to limit the number of returns by any individual. Any items returned will be refunded back to the original payment method only.
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